Return Policy
MORTAL UNDER GEAR RETURN POLICY
So, you've found yourself in a bit of a pickle with your Mortal Under Gear purchase? No worries, we've got your back (and your front) covered with our hassle-free return policy.
If you're not completely satisfied with your new, unused item (and it still has that original tag hanging on for dear life), you can send it back to us for an exchange or refund. Just make sure to do it within 20 days of your purchase date.
Now, here's the deal. To request a refund or exchange, you'll need to reach out to us within that 20-day window. Make sure to drop us a line and let us know what's going on. Once we receive your item and give it a thorough inspection (we might even put on some white gloves for dramatic effect), we'll accept your refund or exchange. Easy peasy, lemon squeezy.
Oh, and about that refund? We'll send it back to the method of payment you used when you made your purchase. We're not into playing games with your money, so we'll make sure it finds its way back to you.
Ready to make a return or exchange? Just shoot us an email at hello@mugundergear.com. We'll be waiting eagerly (but not too eagerly, we have lives too) to assist you.